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Blue Planet Agent Referred Payments Module

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Blue Planet Agent Referred Payments Module

Features Include:

  • Taking payments over the phone in a fully PCI compliant format.
  • Removes the need for costly customer data security measures designed to protect the customers card details. The customer/citizen enter their own card details when transferred to automated secure payments line.
  • The agent is removed from the process but can monitor the progression of the payment via an on-screen Web app. Tracking progress of the payment transaction in real time.
  • Facilitates customer call back and provides a handholding option when the agent can see the customer has difficulty in completing the payment.
  • This system has been designed and built with our partner SyberNet