Success Story
Southend-on-Sea Borough Council
We sat down with Andrew Walker, Finance Manager, Financial Planning & Control Department to discuss our recent implementation of Unit4 Income Manager and our Agent Referred Payments system.
Here’s the background of the implementation process as told by Andrew.
0%
of payments happens in real-time.
0%
end of day unallocated payments.
0%
visibility of income streams.
Blueplanet understood our requirements as a council and of our customers. It was essential that they were able to communicate to me in my language. The Blueplanet team not only gave me a great understanding of the product and how it works, but also a greater understanding of how we can draw insights from our own data and how we can optimise our own processes. Consequentially, I feel much more in control and have been able to provide evidence of improvements in our effectiveness and efficiency in managing our Income Management process.